Can’t say enough about how Justin serves his clients. When we closed on our house 14 months ago, Justin promised to follow up periodically to check in. He did just that, and came to us with a great refinance scenario that breaks even in 4 months. The whole process was seamless and only took about two weeks. If you’re looking to purchase or refinance, Justin will provide a competitive rate and an exceptional level of service.
Gena is great! We've used her for our last two re-fi's. She is attentive, responsive and extremely knowledgeable. I would recommend her to anyone looking for a fantastic mortgage broker.
Loan went smoothly with only a couple of minor hicups. Everything went as agreeed. Very please with Watermark service!
I have had nothing short of the BEST experience using Watermark home loans for my refinance! My Loan Officer, Jody Canfield truly went above and beyond throughout the entire process. I originally had 3 different lenders that I was working with and she was the only one who would answer every question I asked, continue to give me market rate updates, and was NOT ever pushy with trying to get me to lock. I cannot say the same for the other lenders. Jody was extremely courteous and up front when I was going through the tedious process of trying to find "the best" option between the three lenders. She would make sure to explain to me the differences between each offer as well as reminding me that each lender is generally looking out for their best interests and could try to twist the numbers to make theirs look the best (making sure I knew which numbers were the same between all offers and which numbers could change). Long story short, I couldn't be happier that Jody was my loan officer throughout the entire process. I would STRONGLY recommend her to anyone looking for a refinance!