I spoke to Tom at the start of my refi process but decided to go with my existing lender, assuming it would simpler. After a few weeks of limited progress I cut bait and went back to Tom. He was very easy to work with walked us through every step of the process...and my final rate was 0.5 point lower than with prior lender!
Jesse was an extremely professional resource that guided me through the loan refi process smoothly and with high visibility in a very dynamic rate environment.
Ron Grau (loan officer) was really on top of things. Been searching for a refinance rate since October 2019 - he said he would alert me when rates were at our rate. In February 2020 - out of the blue he called and said this is the time. I was surprised he remembered. From there all was a breeze - he is knowledgeable - on time of everything - responsive - best experience ever. Way to go Watermark!
Wilson was excellent to work with. He was friendly, honest, quick to respond and the online software he provides to upload required documents was easy to use. I've worked with other Mortgage Bankers in the past for home purchases and never had such a positive experience as I did with Wilson. I've already recommended him to family and friends and glad I had this opportunity to also express my appreciation for all his help in providing me a great rate for a 15 year loan to refinance my home. Thank you!
From what I have experienced in working with Wilson is that he is professional and is straight forward, just like the way it used to be. It seemed as though we could have made this deal with a handshake. Wilson always kept his word and then some, something you don’t see or hear of any longer. I would certainly recommend this guy to anyone needing to refinance or to obtain a new mortgage. Thank you Wilson ✌️🇱🇷