Victor C.
2 months ago
We built Watermark Capital because the modern homebuyer outgrew the traditional big-box banking experience.
Founded on the belief that home financing shouldn’t be a rigid, one-size-fits-all process, Watermark Home Loans bridges the gap between automated retail banks and bespoke financial advisory. We recognize that today’s homebuyers—from self-employed entrepreneurs to seasoned real estate investors—often fall outside the strict algorithms of traditional lending. As a direct lender, we built our foundation on common-sense, in-house underwriting, allowing us to evaluate your true financial strength rather than just checking boxes.
Today, Watermark stands as a premier destination for tailored mortgage solutions across the country. By keeping our processing, underwriting, and funding completely in-house, we eliminate bureaucratic red tape to deliver faster closings and unparalleled transparency. Whether you are purchasing your first home, leveraging your equity, or scaling an investment portfolio, our dedicated advisors are committed to one standard: precision lending and personalized results.
Nicholas co-founded Watermark in 2006, leading its evolution into a technology-driven direct lender. Leveraging his extensive network of investors, he ensures clients receive highly competitive financing terms tailored to their unique objectives.
We pair 24/7 live support with 1-on-1 advisory. While you can always reach a live person day or night, your actual loan is managed by a single, dedicated mortgage professional. No revolving door of reps—just one expert who knows your financial picture inside and out.
We don’t broker out your future. We process, underwrite, and fund your loan entirely in-house. This gives us absolute control over the timeline, ensuring you never miss a closing date.
We utilize bank-level security and modern digital integrations to securely verify your assets and income, dramatically reducing the amount of paperwork you actually have to touch.

2 months ago
We had an outstanding experience working with Martin and his team at Watermark while purchasing our first home. As first-time homebuyers, the process felt overwhelming at times, but Martin guided us every step of the way with professionalism, patience, and expertise. His team was responsive, professional, and kept everything moving smoothly from start to finish. Their communication and attention to detail made what could have been a stressful process feel easy and manageable. We are so grateful for Martin, Dana, and the entire Watermark team for helping us buy our first home. We couldn't have asked for a better lending partner and would highly recommend them to anyone looking for a knowledgeable and customer-focused mortgage team. Thank you for helping make this milestone possible!
3 months ago
Ron and Dana were outstanding in their attention to detail, professionalism, and assistance.
3 months ago
I'm glad I found this lender. They offered a competitive rate and reasonable closing costs. Mike and Dana were very helpful throughout the home-closing process. They responded quickly to my questions, and the loan closed quickly as well.
4 months ago
Worked with Ron Trejo to sort a refinance when I was buying an ex out of a house. He was very patient as the process (due to issues on my end with the ex) was dragged out a bit longer than it should have been. Definitely recommend, and I would refinance through them in the future!
5 months ago
Douazong Lee Was amazing through out the process. She was very honest and trustworthy. She was always available to help. She gave us the best rate and we are very happy.
6 months ago
The Finest Customer Service ... Period! I had the good fortune to reach Edie, Senior Servicing Manager for the bank when I had questions about our mortgage. She was one of the most knowledgeable financial professionals I have ever spoken with. She was preparing for an important meeting (which usually results in a transfer to another person/department). Did this happen? ... NO it did not. Despite her need for uninterrupted focus, she took my call, never made me feel rushed, and answered all my questions ... which took a good 15 minutes out of her day. One of the qualities I relished most about Edie was her enthusiasm and sense of humor. I felt like I was speaking with a good friend that really cared about me. I wish all my interactions were like that. Edie even went so far as to email me all the documents that I needed AND gave me her direct line, just in case I had more questions ... Who does that?? ... Clearly someone that loves their job and puts the bank's customers first. Watermark Capital is lucky to have Edie! If I could give her 10 stars I would. She's just that good. PS. If you're looking for an exceptional bank ... look no farther than Watermark Capital. I've had my mortgage with them for years and they are one of the most responsive and helpful banks I have ever dealt with.
6 months ago
My wife and I recently worked with Douazong Lee and Stephanie Marroquin and our experience could not have been more courteous, insightful and professional. Not only did we complete our mortgage refinance in less than a month but the interest rate and closing costs were the best we could find. We highly recommend Watermark Capital, Inc and Douazong and Stephanie! Gib and Jane Fugate, West Lafayette, IN
6 months ago
This is the second time I’ve refinanced with Watermark and, in both instances, they offered the best rate and were quick to close. Mike Greenberg and Dana Chupp are a breeze to work with and really do put in the effort to provide excellent service. They have a secure online portal for submitting and reviewing financial docs which gives me peace of mind that sensitive info isn’t kept in someone’s email inbox. I wouldn’t hesitate to refinance with Watermark again.
6 months ago
We worked with Ron Trejo at Watermark to refinance our mortgage, and it was an extremely positive experience. Ron was honest, knowledgeable, and always available when we had questions about numbers or next steps. It's a big decision, but Ron and Watermark made it a pleasant one.
6 months ago
We had a great experience refinancing our home loan with Watermark Capital, Inc. Ron was responsive and thorough. He made sure we understood each step of the process and provided a clear and smooth experience.
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